Po-Ko Home Privacy Policy

How Po-Ko Home handles private family profiles, tasks, proof, optional calendars, devices, subscriptions, and support data.

1. Operator

S.I.T. Technology Co., Ltd. / 喜德科技有限公司 9F, 3-2, YuanQu Street, Nankang District, Taipei, 11503, Taiwan, R.O.C. Email: support@poko-go.com

2. Family accounts and roles

A universal Po-Ko account can belong to more than one family and can have a different role in each family. Parents create and manage family profiles. Members with personal accounts join through their intended invitation. A parent can create a child profile without a separate email account, connect a child's device using a one-time setup code, or register a shared family phone or tablet. Shared devices use a child profile chooser and a Parent PIN stored on the device to protect parent controls. Selected child profiles receive only the tasks and family content allowed for that profile. Family data is private and is not a public social network.

3. Data we process

Po-Ko Home may process account name and email, password security records, family and member profiles, roles, avatar choices, tasks, routines, house rules, checklists, proof notes, voice transcription, proof photos, parent reviews, reward requests, Extra Help records, approved shared appointments, family invitation email aliases entered by a parent, reminder settings on the device, device and session identifiers, Apple Watch pairing data, subscription transaction references, support messages, and security logs. We use this data to provide family features, account access, private sharing, subscription access, support and security.

4. Optional calendar connections

Calendar access is optional and is requested when a parent connects calendars in Family Planner. Home reads selected source calendars on the device to suggest appointments. Source calendar selections, unapproved suggestions, original event descriptions and locations, and attendee or organizer email matching stay on the device. A parent may enter family invitation email aliases, which are stored with the private family planner for matching at the parent's request. Nothing from a source appointment is shared automatically: the parent reviews and approves its title, start and end times or all-day dates, and selected family members before those details are stored on our servers and shared with authorized family members. Home does not create, change or delete events in the original calendar. Disconnecting stops future calendar reads; previously approved family copies remain until a parent removes them. Removing a family copy does not change the original event.

5. Photos, audio, and AI transcription

Proof photos and notes are shared only with authorized members of the selected family. If a user records a voice note, audio may be sent to our AI transcription provider to create editable text. Audio is used for this requested feature, is not used for advertising, and is not sold.

6. Children and parent control

Po-Ko Home is designed for parent-managed family use. A parent or legal guardian should create and supervise profiles for younger family members and decide whether a child may submit photos or notes. We do not use child data for behavioral advertising and do not provide stranger contact or in-app payments to child profiles.

7. Subscriptions

Apple processes App Store payment details. Po-Ko receives signed transaction identifiers, product, status, purchase and expiration dates, and a family-specific account token so that one parent subscription can unlock the selected family. We do not receive the full payment card number.

8. Service providers and transfers

We do not sell personal data and do not track users across other companies' apps or websites. We use service providers for hosting, private storage, email delivery, AI transcription, security, backups, customer support, and App Store subscription verification. Data may be processed where these providers operate, subject to appropriate contractual and security measures.

9. Retention and security

Live family data is retained while the family uses Po-Ko Home. Private exports expire after 24 hours. Account and family deletion requests include a 7-day cancellation period. Limited pseudonymous security events may be retained for legal and security purposes, and deleted data may remain in encrypted backups until normal backup expiry. We use authenticated private routes, tenant boundaries, encrypted transport, restricted server access, malware scanning, and monitored backups.

10. Your choices and rights

The app lets you export account data, revoke device sessions, leave families, and request account deletion. A family owner can export, transfer, or delete the family, including its approved shared appointments. You can revoke camera, microphone or calendar permission in your device settings. Revoking calendar permission or disconnecting does not remove family copies already approved; a parent can remove those separately in Family Planner. Depending on your location, you may also request access, correction, restriction, objection, portability, or deletion by contacting support@poko-go.com.

11. Contact

Privacy and data requests: support@poko-go.com

Last updated: October 21, 2026.